TERMS & POLICIES

Sick

  •  We kindly ask that you CANCEL or RESCHEDULE your appointment if you are sick or have the onset of symptoms of an illness or have been around individuals who have been sick (cold symptoms, flu-like symptoms, COVID-19 symptoms, etc.). If you come to your appointment with symptoms of illness, services will be refused and the deposit will be forfeited. Please be considerate.

Booking Fee

  • When booking your appointment, you will be asked to place a booking fee to secure your appointment through the online booking system. This booking fee will be applied to your total fee that is due the same day of your appointment. Booking fees are non-refundable and non-transferable.

  • For Ombre clients, appointments need to be rescheduled at least 7 days in advance. If appointments are rescheduled less than 7 days  in advance, your $100 booking fee will be forfeited. Cancelled Ombre appointments will forfeit the booking fee 100% NO EXCEPTIONS. DEPOSITS WILL NOT BE CREDITED TO ANOTHER APPOINTMENT.

Late Policy

  • A late fee of $15 is applied if 10 to 15 minutes late. Appointments will be cancelled and booking fee will be forfeited if client is more than 15 minutes late to their appointment. The booking fee cannot be used as a credit towards the next appointment.

Cancellation & No Show

  • Cancellations should be made no less than 48 hours before service date. 

  • Rescheduling is only allowed once. You must contact Dominique Valencia at least 48 hours in advance to reschedule.  Another booking fee will be required to book again.

  • No call/no show will not be able to book again unless the original appointment that was missed is paid in full.

**No additional Guests or Children Allowed**

  • To prevent interruption, no guests or children are allowed if not being serviced.

COVID-19 Guidelines

  • Wear a mask

  • Wash your hands upon entering the salon

  • Put the provided booties over your shoes

Right to Refuse Services

  • I have a right to refuse services to anyone for any reason.

*Prices are subject to change at any time without notice.

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Ombre Brows
Restrictions

Ineligible Without Exception

 
Individuals under 18 years of age

We cannot Ombre shade anyone under 18 years of age, even with parental consent.

Women who are pregnant or nursing 

As the body is going through hormonal changes, it is more prone to infections. Your skin may change and results can be unpredictable. 

Epilepsy or Any uncontrollable movements

It is unsafe to undergo treatment in case of a seizure. 

Individuals with Pacemaker or major heart problems

We use epinephrine, as a numbing agent, that can increase your heart rate possible causing dysrhythmias.

Individuals with viral infections and/or diseases 

The risk of developing an infection is higher in people with compromised immune system.

Individuals with Lupus

The risk of developing an infection is higher in people with compromised immune system.

 

Individuals who have undergone Organ Transplant

The risk of developing an infection is higher in people with compromised immune system. 

Individuals with any kind of skin condition on or near the treatment area

Eczema, dermatitis, rosacea, psoriasis or any one of these skin conditions may compromise the surface and texture of the skin. Procedure performed on skin with these type of condition may have sub par results.

Individuals who are allergic to metal and color

We use small needles and pigments that can contain some metals and colorant, so allergy can be a show stopper. 

Individuals prone to keloids 

Since permanent makeup punctures the skin, there is always a risk for people that are prone to keloids to heal with keloids scaring

Individuals who used Accutane

Accutane alters the skin and makes it thin, dry, and sensitive. It also weakens your immune system. For those reasons you'll need to wait one year after your Accutane treatment is completed and your skin is back to its normal state. 

 

Eligible With Doctor Clearance and Note

 

Individuals undergoing chemotherapy

Although permanent makeup is great for enhancing your look, we require a doctor’s note in order to perform the procedure for anyone undergoing chemotherapy. Once you're cleared from your oncologist we can book your appointment. Permanent makeup is a great solution for cancer survivors.

Individuals with Diabetes

It is important that your condition is stable and under control. Please consult with your physician and provide us with a doctor's note.

Individuals with Thyroid Condition

The color of your brows can fade faster when taken with certain thyroid medications.

Individuals with Glaucoma

The risk of developing an eye infection is higher.

Individuals with High Blood Pressure

Your blood pressure has to be at a stable condition. You may have slightly greater bleeding than the norm. Excessive bleeding during the procedure can dilute and expel the pigment color and lead to poor results. 
 

Individuals that have any uncertainty regarding their pre-existing conditions, or are under the supervision of a physician, please consult with your doctor before booking an appointment and provide us with a doctor's note.

 

Eligible Based on Individual Cases  

Individuals with a dark pre-existing eyebrow tattoo or permanent makeup

The tattoo or permanent makeup must be light enough for us to do a cover-up. We ask anyone with a previous eyebrow tattoo to send us an email to glam@valenciasworldofbeauty.com with a picture of their eyebrows with no makeup on, so we can evaluate.

Individuals who are allergic to lidocaine or epinephrine

Our most used anesthetic is lidocaine and epinephrine so if you are allergic to it, we will not be able to use it during the procedure; however, you will still have an option to proceed but without a numbing agent to reduce the pain.

Individuals with sun damaged skin

It can results in poor retention of pigment.


Valencia’s World of Beauty reserves the right to refuse service to anyone.

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Ombre Brows FAQs

1.) Does it hurt? During the process you are numbed for most of the service, except the outline process. During the outline process, you may experience some discomfort, however it is tolerable. Everyone’s pain tolerance is different. Most clients usually fall asleep during the service because we make sure you are comfortable through the process.

 

2.) How long does it last? The tattoo can last up to 3 years depending on skin type. After a few years, you will need a color boost. Over time the tattoo lightens as the skin naturally sheds.

 

3.) How long does it take to heal? It takes 2 weeks to heal on the outer layers of the skin and an additional 2 weeks to heal underneath the skin.

 

4.) When will I need the 1st touchup? The 1st touchup is recommended after 4 to 8 weeks. However, the touchup cannot be done sooner than 4 weeks after initial appointment.

They fade over time and should be refreshed every 1 to 3 years for maintenance. However, this does not mean that your semi-permanent makeup will completely disappear. Depending on your skin and health, overtime your semi-permanent makeup may leave a soft haze of residual pigment behind.

 

5.) Why do I need a touchup? The first appointment is about structure and design. The touch-up is about seeing how the skin heals and retains pigment, as well as making any necessary adjustments to achieve better symmetry, definition, or volume. In most cases, only a minor touch up is necessary to fill in any sparse areas for a very natural look and some do choose to skip the touch-up appointment to keep the look more natural. If you are opting for a fuller more defined look, then the touch up is recommended to achieve desired result. Sometimes a 2nd touchup is needed depending on the client's skin.

 

6.) How do I care for my tattoo? An aftercare sheet will be given with instructions at the time of service for you to refer to.

 

7.) Can I wash my face or wear makeup following the procedure? Do not wear makeup on brows for 2 weeks. Makeup can affect the healing process and alter the color of the pigment. You can wear makeup everywhere else, just not on the brows. And yes, you can wash your face according to aftercare instructions.

8.) How much is the initial service and touchup? The initial service is

$550. A $100 deposit is required to reserve the appointment time. The touchup $150 and a $25 deposit is required to secure the appointment. Balances are due the day of each appointment.

 

9.) How will I know if I will like the tattoo? A mapping process will be done before the procedure. We will go over the color and shape before the tattoo has begun. You will confirm shape and colors by choosing from a wide range of colors to fit your hair color and skin tone.

10.) How long will it take? Up to 3 hours.

 

11.) What should I expect after my Ombre Appointment?

Your eyebrows will go through several phases during the healing cycle.

 

Days 1-4: The pigment will appear very sharp and dark. This is because the pigment is still sitting on top of your skin and has not yet settled in completely. The color of the pigment will soften gradually. Do not be alarmed if you see some pigment on the cotton swab, as this is excess pigment and/or body fluid that is naturally exiting your skin. Your brows may swell and appear larger also.

 

Days 5-7: Once the healing of the skin starts taking place, it will look like dandruff flakes or dry skin. This might give you the impression that the pigment is fading too quickly, however, this is just superficial color and dry skin being naturally removed from your eyebrows.

 

Days 8-12: Your brows may look as though the pigment has completely faded – do not panic – take a deep breath and trust the process.

Days 14 -28: Your brows may still look a little patchy or uneven, but the pigment will start to “reappear” as the pigment settle and the healing continues. You may get your touch-up/perfecting procedure done at the 4– 8-week point, NO SOONER to allow for complete healing of the brows.

 

12.) What is your sterilization/sanitization process?

 

  • All needles and hand tools are single-use, come in a sterilized package, and disposed of after each client.

  • Implements such as gauze, cotton swabs, etc. are single-use and disposed of after each client. Gloves and mask are worn at all times during the procedure and disposed of after each client. All stations are thoroughly disinfected with antibacterial soap and CaviWipes (Sterilizing Wipes) after each client.

 

Contact a physician if any signs or symptoms develop such as the following: fever, redness at the site, swelling, tenderness of the procedure site, elevated body temperature, red streaks going from the procedure site towards the heart, and/or any green/yellow discharge that is foul in odor.

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Ombre Brows
Pre-Care Instructions

It is very important to follow all Pre-Care instructions prior to service to ensure the best results!

The following facial procedures must be avoided 4 weeks before the permanent makeup procedure:

• No Botox or Chemical Peels of any kind. These Include Glycolic, Pumpkin, Alpha Hydroxy Acid, Salicylic Acid, Microdermabrasion, Laser Facials, both ablative and non-ablative. 
Also included are Fraxel, Co2, and IPL laser treatments.


The following procedures must be avoided I week prior to a permanent makeup procedure:
• Avoid all blood thinners including Ibuprofen, Tylenol, Advil, Aleve, Motrin, Aspirin, Excedrin,
Warfarin, Coumadin, Oil Supplements such as Fish Oil, Vitamin E Oil, and Prim-rose Oil.
• Antibiotics, Iron Supplements and Magnesium all compromise the integrity of the skin.
• Avoid Retin-A or any strong skin care products
• Avoid any mood-altering drugs


Pre-Procedure Instructions:
• Please eat something 20-30 minutes prior to your appointment. This keeps your blood sugar
steady and helps you to be more comfortable and less sensitive.
• Avoid any form of caffeine 2-3 hours prior to your appointment. Caffeine is a stimulant and
will heighten your sensitivity.
• If you bruise easily, we recommend taking Arnica before procedure and after. Arnica is
available at most health food stores.
• If you are required to take antibiotics before dental procedures, please follow the same
instructions from your doctor before your procedure.
• No working out or alcohol within 24 hours of the procedure.

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Ombre Brows
After-Care Instructions

It is very important to follow all After-Care instructions after service to ensure the best results.

 

 

General Instructions For All Permanent Cosmetic Make-up Applications For 7 days following the application of permanent cosmetics:

  • Do not touch the healing pigmented area with your fingertips if they are not clean. They may have bacteria on them which can cause an infection.

  • The day of treatment, gently blot the area with a clean tissue to absorb excess lymph. Do it until you do not see any lymph. This prevents hardening of the lymph.

  • Day 3-10, gently wash the area daily to remove bacteria and dead skin. (This will not remove the pigment). Wash using an antibacterial soap such as Dial soap (only on the brows), Cetaphil or Neutragena. With your fingertips, very lightly cleanse the area for 10 seconds and rinse away the soap completely. Then gently pat dry (DO NOT RUB). Be sure to wash area at the end of each shower. Keep your face/procedure area out of water while you wash your body. Avoid excessive rinsing and hot water on treated area.

  • Day 3-10, apply a rice grain of Tina Davies Aftercare ointment with a cotton swab and spread it across the treated area. Be sure not to over apply as this will suffocate your skin and delay healing. The ointment should be barely noticeable on the skin. Do not put ointment on a wet or damp tattoo.

  • Do not work out until after day 5. Excessive sweating can cause poor healed results.

  • No make-up, tinting of lashes or brows, sun, soap, sauna, jacuzzi, or swimming (in chlorine pool or recreational bodies of water), contact with animals, or gardening for 7 to 10 days post procedure and after all touch-ups.

  • Do not rub or traumatize the procedure area while healing. Pigment may be removed with crusting tissue if not cared for properly.

  • Use a total sun block after the procedure area has healed to prevent future fading of pigment color.

  • Do not use products that contain AHA's on the procedure area. (Example: Glycolic, Lactic Acids, etc.) Be sure to always check your labeling because those ingredients will fade your pigment color.

  • Try to sleep on a satin pillowcase while the procedure area is healing.

  • If you have any questions comments or concerns please notify your Technician IMMEDIATELY!

  • If you experience any itching, swelling, blistering, or any other complications post- procedure, stop using any after care products, & call your technician immediately. You may be allergic to the aftercare product you are using.

  • If you have excessive redness, swelling, tenderness, any red streaks going from the procedure site toward the heart, elevated temperature, or purulent drainage from the procedure site, please contact your physician IMMEDIATELY.

 

FAILURE TO FOLLOW THESE INSTRUCTIONS MAY RESULT IN LOSS Of PIGMENT COLOR. All PERMANENT MAKE-UP PROCEDURES ARE A 2 STEP PROCESS.