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Frequently Asked Questions

What services do you offer at your salon?

We offer a wide range of esthetician services including facials, waxing, and skincare treatments. Additionally, we specialize in permanent makeup procedures like ombre powder brows, areola tattooing, scalp pigmentation, stretch mark and scar camouflage 

How do I book an appointment?

You can book an appointment by, visiting our website, or downloading our app in Google Play Store or The App Store to book your appointment on the go.


What are the prices for your services?

Prices vary depending on the service. Please refer to our service menu or contact us directly for detailed pricing information.


Do you offer consultations before treatments? If so, are they free?

Yes, we offer consultations for some of our services, especially for permanent makeup and bridal services. It allows us to assess your needs and provide personalized recommendations.


How long do the treatments typically last?

Treatment durations vary based on the service. For instance, a facial might last 60 minutes, while a permanent makeup session could take up to 2.5 hours.


Is there a minimum age requirement for your services?

Yes, for certain treatments, there is a minimum age requirement. Please inquire about specific age restrictions when booking.

What products do you use, and are they hypoallergenic?

We use high-quality, professional-grade products. Many are hypoallergenic, but please inform us of any allergies or sensitivities you have during the consultation.


How do I prepare for my appointment?

Depending on the service, preparation might include avoiding sun exposure, shaving, or moisturizing. Detailed preparation instructions will be provided when you book.


Do you have any aftercare instructions for treatments like permanent makeup?

Yes, aftercare instructions are crucial for optimal results. We provide comprehensive aftercare guidelines for all our treatments, including permanent makeup.


How often will I need touch-ups for permanent makeup?

Typically, touch-ups for permanent makeup are recommended every 12-18 months to maintain the desired look.


What safety measures do you have in place, especially concerning hygiene and sterilization?

We prioritize client safety and adhere to strict hygiene and sterilization protocols. All tools and equipment are sanitized between uses, and disposable items are discarded properly.

Are your estheticians and technicians certified?

Yes, all our estheticians and technicians are certified professionals with extensive training and experience in their respective fields.

Can I bring a guest or child with me during my appointment?

To maintain a serene and focused environment for our clients, we request that you come alone unless accompanying a minor.


What is your cancellation policy?

We require a 24-hour notice for cancellations. Late cancellations or no-shows may be subject to a cancellation fee. Deposits are non-refundable and non-transferrable.


Do you offer package deals or memberships for regular clients?

Yes, we have various package deals and membership options designed to offer value and benefits for our regular clients. Please inquire for more details.


How far in advance should I book appointments, especially during busy seasons?

We recommend booking appointments at least 2-3 weeks in advance, especially during peak seasons, to secure your preferred date and time.


What forms of payment do you accept?

We accept cash, credit cards, and other popular payment methods. Payment is due at the time of service unless otherwise arranged.


Do you have any promotions or discounts available?

We occasionally run promotions and offer discounts to our clients. Stay updated by subscribing to our newsletter or following us on social media.


What happens if I'm not satisfied with the results?

Client satisfaction is our priority. If you're not satisfied with the results, please contact us immediately to discuss potential remedies or adjustments.

Can you remove or correct previous permanent makeup done elsewhere?

Yes, we offer corrective procedures for previous permanent makeup done elsewhere. A consultation will help determine the best approach for your specific needs.

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